Privacy Policy

TaxCoach Global (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable European data protection laws.

By using our platform at taxcoach.global, you agree to the collection and use of information as described in this policy.

We collect the following categories of personal data:

• Identity data: First name, last name, company name, date of birth
• Contact data: Email address, phone number, postal address
• Financial data: VAT ID numbers, company registration numbers, bank account details (where required for service delivery)
• Document data: Uploaded identity documents, power of attorney, company extracts
• Usage data: Log data, IP addresses, browser type, pages visited

We process your personal data for the following purposes:

• To provide and manage tax registration services on your behalf
• To communicate with you about your service status
• To comply with our legal obligations under European tax law
• To improve our platform and services

We rely on contract performance and legitimate interest as our legal bases for processing. Where required, we obtain your explicit consent.

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Tax-related documents may be retained for up to 7 years in accordance with EU accounting regulations.

We do not sell your personal data. We may share data with:

• European tax authorities, as required to complete your registrations
• Google LLC (Google Drive storage, Google Cloud services)
• Our transactional email provider for service notifications

All third-party processors are bound by data processing agreements (DPAs) that ensure GDPR-compliant handling of your data.

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate data
• Erase your data (“right to be forgotten”), subject to legal retention obligations
• Restrict processing in certain circumstances
• Data portability — receive your data in a machine-readable format
• Object to processing based on legitimate interest

To exercise any of these rights, contact us at privacy@taxcoach.global.

We implement industry-standard security measures including encryption in transit (TLS), access controls, and regular security reviews. However, no system is 100% secure and we cannot guarantee absolute security.

For questions about this Privacy Policy or our data practices, contact our Data Protection Officer at: privacy@taxcoach.global